ph797 Privacy Policy

1 Introduction

ph797 is an online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles sensitive personal and financial data, ph797 takes data privacy seriously and operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as overseen by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected by ph797 through the ph797.net website, mobile applications, customer support channels, and any other services operated by ph797. It applies to all registered players, visitors, and any other individuals whose personal data ph797 processes.

By registering an account, making a deposit, or otherwise using the ph797 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the ph797 platform.

2 Personal Data We Collect

ph797 collects the following categories of personal data, depending on how you interact with the platform:

ph797 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent.

3 How We Collect Your Data

ph797 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the ph797 platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and analytics partners, where permitted by applicable law.
• Publicly available sources: In limited circumstances, ph797 may supplement your data with information from publicly available sources for identity verification or fraud prevention purposes.

4 How We Use Your Personal Data

ph797 uses your personal data for the following purposes:

• To create, manage, and maintain your ph797 player account.
• To verify your identity and age in compliance with Philippine gambling regulations (21+ requirement) and anti-money laundering obligations.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To send you account-related notifications, security alerts, and service updates.
• To personalize your gaming experience and recommend relevant games and promotions.
• To monitor gaming activity for responsible gaming purposes, including detecting signs of problem gambling.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To comply with applicable legal and regulatory obligations, including reporting requirements under Philippine law.
• To improve the ph797 platform through analytics, testing, and research.

5 Legal Basis for Processing

ph797 processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the ph797 Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, tax obligations, and PAGCOR regulatory requirements.
• Legitimate interests: Processing necessary for ph797's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications or optional data collection. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

ph797 does not sell, rent, or trade your personal data to third parties. ph797 may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and comply with regulatory requirements.
• Fraud prevention and security providers: Service providers that assist ph797 in detecting and preventing fraudulent activity, money laundering, and other illegal conduct.
• Analytics and technology providers: Service providers that assist ph797 in operating, maintaining, and improving the platform, subject to strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, regulators, courts, and law enforcement bodies where ph797 is required or permitted by law to disclose your data, including PAGCOR and the Anti-Money Laundering Council (AMLC).
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by ph797 in connection with its legal and compliance obligations, subject to confidentiality obligations.

All third parties with whom ph797 shares personal data are required to handle such data in accordance with applicable data protection laws and ph797's data processing standards. ph797 does not authorize third parties to use your personal data for their own independent marketing purposes.

7 Cookies & Tracking Technologies

ph797 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the ph797 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymized information about how players use the ph797 platform, helping us identify areas for improvement.
• Functionality cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph797 platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

ph797 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five (5) years from the end of the business relationship.
• Customer support records: Retained for up to three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years from collection, unless required for longer periods for security or fraud investigation purposes.

When personal data is no longer required, ph797 will securely delete or anonymize it in accordance with applicable data protection standards.

9 Data Security

ph797 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph797's servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized ph797 personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of ph797's systems.
• Multi-factor authentication requirements for administrative access to ph797's data systems.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable law.

While ph797 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ph797 will notify you and the National Privacy Commission (NPC) as required by the Philippine Data Privacy Act of 2012.

You are responsible for maintaining the confidentiality of your ph797 account credentials. Please notify us immediately at [email protected] if you suspect any unauthorized access to your account.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph797:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed by ph797, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph797 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ph797 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph797's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ph797's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph797 has processed your personal data in violation of applicable law.

To exercise any of these rights, please contact ph797's data protection team at [email protected]. ph797 will respond to all verified data rights requests within fifteen (15) business days. ph797 may need to verify your identity before processing your request.

11 Children's Privacy

The ph797 platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. ph797 does not knowingly collect personal data from individuals under the age of 21.

If ph797 becomes aware that personal data has been collected from a person under the age of 21, ph797 will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the ph797 platform, please notify us immediately at [email protected].

ph797 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts that cannot be verified as belonging to a person aged 21 or older will be suspended pending verification.

12 Third-Party Links

The ph797 platform may contain links to third-party websites or services, such as payment provider portals. ph797 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the ph797 platform and does not cover any third-party sites you may access through links on ph797.

ph797 encourages you to review the privacy policies of any third-party websites you visit. ph797 has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13 Updates to This Privacy Policy

ph797 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, ph797 will post a notice on the ph797 platform and update the "Last Updated" date at the top of this document. In some cases, ph797 may also notify registered players by email.

Your continued use of the ph797 platform after any changes to this Privacy Policy have been posted constitutes your acceptance of the updated policy. ph797 recommends reviewing this Privacy Policy periodically to stay informed of how your personal data is being handled.

If you have any concerns about changes to this Privacy Policy, please contact us at [email protected] before continuing to use the platform.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or ph797's data protection practices, please contact our dedicated data protection team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You can reach ph797's data protection team at: [email protected]

Our support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking staff based in the Philippines. For general platform support, please also visit our FAQ page. For responsible gaming concerns, please visit our Responsible Gaming page.